Digital Tools for Service Industry Professionals
Scott Brown (4 hours)
The goal of this session is to help one become a better communicator. Today’s digital devices such as smart phones, tablets and PC’s posses features that enable one to enhance and clarify the story like never before. Consumers are looking for excellent communicators which will go a long way towards illustrating the complexities and challenges today’s vehicles present. Mastering just a few of the items covered in this class will enable you to become an awesome communicator!!! This class will benefit technicians, service advisors and manager/owners.