The Diagnostic Approach

Jim Morton (MATS) 8 hours

Starting with the customer interview. Then we get into isolating the vehicle problem, using the “Funnel Approach”. The three funnels that the problem will usually fall into will be: Engine Integrity, Fuel Delivery and Ignition Related. We will go down each one of these funnels with the proper testing procedures and analysis. The technician will leave with an approach that can be applied to every vehicle. By applying the same approach to every vehicle the technician will notice he/she is becoming more proficient with their diagnosis.